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About Ohana Plan Managers

About Us

At Ohana Plan Managers, family is at the heart of everything we do. Founded by two mums with firsthand experience navigating the NDIS, we are passionate about supporting participants and their carers to achieve their goals with ease and confidence.

We understand that managing an NDIS plan can feel overwhelming at times—that’s why we’re here. With a hands-on approach and a focus on building meaningful connections, we strive to provide a service that feels as supportive and dependable as family.

Registered NDIS Provider - Ohana Plan Management

NDIS Registered Provider

At Ohana Plan Managers, being a Registered NDIS Provider means we’ve met the rigorous standards set by the NDIS Quality and Safeguards Commission. This ensures that we deliver safe, reliable, and high-quality support to participants and their families. Our registration reflects our commitment to upholding the highest ethical standards, prioritising your well-being, and helping you achieve your goals with confidence.

As a Registered NDIS Provider, we give you peace of mind that your plan is managed with care and accountability. Our compliance with strict guidelines means you can trust us to deliver services that are both professional and compassionate. 

Hi, I’m Rachael!

I’m a wife, a mum, and someone who knows firsthand the joys and challenges of raising a child with special needs. With over 22 years of experience in financial planning, I bring reliability, dedication, and care to helping families manage their NDIS plans.

When I’m not working, I love making memories with my family, whether it’s through holidays or a good game of bingo. Supporting families like mine is more than just a job—it’s my passion.

Hi, I’m Sarah!

Life as a mum of three, including two amazing kids with additional needs, keeps me on my toes. My 20+ years as a teacher have taught me that every family’s journey is unique, and I love being able to bring that understanding to Ohana.

Family time is precious to me, and Sundays are reserved for adventures—exploring beaches, parks, and beyond. And when I do get a rare moment of peace, I love losing myself in a good crime or comedy podcast. At Ohana, I’m dedicated to making your NDIS experience as smooth and stress-free as possible.

Ohana Portal

Ohana Plan Managers empowers participants and carers with the Ohana Portal, providing real-time access to plan budgets, the ability to approve invoices, and detailed monthly activity statements.

This easy-to-use tool enhances transparency and ensures both participants and carers maintain choice and control, giving peace of mind that the plan is being managed effectively and aligned with individual needs.

Our Story

Ohana Plan Managers was born out of our own journeys as carers. Both of us, Rachael and Sarah, are mums raising incredible boys with Level 3 Autism. Through our personal experiences navigating the complexities of the NDIS, we realised how much of a difference reliable, compassionate plan management could make for families like ours.

As locals from the Central Coast, we wanted to create a service that not only simplifies the NDIS process but also makes participants and carers feel seen, heard, and cared for. With decades of experience in education and financial planning between us, we combined our professional expertise with our lived experience to build Ohana—a place where you’re not just a client but part of a family.

“‘Ohana’ means family,” and that’s exactly what we want to create for the people we support: a sense of belonging, trust, and genuine care. Whether it’s answering your questions, helping you understand your plan, or managing the details behind the scenes, we’re here to lighten the load so you can focus on what truly matters.

We’ve Got Answers!

Whether you’re new to the NDIS or looking for a plan manager who understands your unique needs, our FAQs are here to help.

Take the First Step

Let us take the hassle out of managing your NDIS plan so you can focus on what matters most—achieving your goals and enjoying life.